Introduction

Do you want to join us in building something new at the intersection of food and technology to help advance the restaurant industry and connect everybody with their favorite meals? 

Then Kitch might just be the right thing for you!

About Kitch

Kitch is a venture-backed firm that is on a mission to empower restaurants to own their deliveries.

Food delivery is a growing part of our routines. It’s easy, convenient, and there are more and more restaurants available. And the current global pandemic has contributed to further accelerate this trend. However, not everything is perfect. Most restaurants and food businesses wanting to capture the delivery opportunity often have to choose between the steep costs of selling through delivery marketplace apps, and the complexity of setting up and running their own delivery operations.

Kitch is here to fix this. We are a technology company that builds the platform for restaurants of all sizes to own and to make the most of their online deliveries, regardless of the channels they use, while providing the highest standard of experiences to their customers. This means that we want restaurants to take back control of their deliveries: maximizing their delivery sales, gaining back the relationship with their customers, letting go of the complexity of doing delivery over multiple channels, and reducing their costs.

There is much to do, many things to build, and we are literally just getting started. This is a ground-floor opportunity to join a startup in a fast-growth space in a seed stage. We are a Lisbon-based startup and our team is composed of former executives at major tech, food-delivery, and food & beverage companies and brands internationally, with extensive startup and strategy consulting experience. We are looking to grow and develop by attracting extraordinary people with outstanding talent.

About you

You are passionate about bringing technology into the world that not only works, but offers that user happiness everyone craves for. You believe that product quality is a core part of the development process. You’re proud of seeing production technology flawlessly delivering what was promised.

You are knowledgeable about functional testing and delivering software. You have done it in the past and successfully helped bring new code from inception to production. You have worked with tools that assist functional testing and delivery, ideally within a scrum development process.

You have a keen eye for detail and you catch those edge cases most would miss. You do great functional testing because you’re thorough when designing test cases and covering all scenarios of a feature. You are also an evangelizer of the QA mindset across the team.

You have a high level of independence and you are comfortable with dealing directly with engineers and designers. You thrive in the typical chaotic environment of products in startups, where most processes and tools are not in place but you’ll help get them there.

You proactively spot the gaps in the development process and think of new ways to improve QA and delivery. You’re also interested in starting quality automation, and you see this as a natural progression in your career.

Finally, but not least importantly, you have a great attitude, are a team player and you look to grow not just as a QA & Delivery manager, but as a builder that shapes as much of our process as our culture.

About the role

We are hiring a Quality & Delivery Manager focused on functional testing to help us build the quality and delivery processes within our product, engineering and design group.  

Your first goal is to get our QA & Delivery processes up and running. We have a fast development cycle, generally with daily releases, aiming to iterate our existing products. With a growing number of clients, alongside product usage and complexity, tackling and evolving our functional testing is key to maintaining our high delivery quality and velocity.

Your second goal is to help us scale our QA & Delivery. Our team is growing, and maintaining a high quality and high velocity of delivery will demand scalable QA processes. We count on you to identify the gaps, and prepare the processes for a larger team.

Your third goal is to help evangelize QA within the development cycle. We believe quality starts in the beginning, not when the code is merged. You will act as an evangelizer of the Quality mindset, keeping our team in check when tests aren’t followed, the functionalities are missed or possible automations weren’t included in the development scope.

Requirements

• An awesome person with at least 3 years of experience on functional QA, setting up quality tools, using task management tools (JIRA), designing different test scenarios and delivering software to production environments through an agile methodology (ideally scrum).
• You have some knowledge (and as a bonus, applicable knowledge) of unit testing, integration testing, system testing, sanity and smoke testing, interface testing, regression testing and beta/acceptance testing.
• Ideally, you have done QA and delivery in a startup environment (and you thrive with chaos), and had to set up tools and processes where none existed.
• You enjoy sharing what you believe are best practices and you’re excited to learn from others.
• You have an eye for detail, you don’t miss the edge cases, and you push others to join the process you believe will deliver the highest quality products.
• You know how to communicate. Like talk. Sounds simple, but you would be surprised how many people have a hard time doing this. And you can do it with engineers, designers and product managers in a way they understand and value you.
• You are proactive at designing a quality strategy that scales with the team and product complexity without being asked to.
• You’re interested in learning about quality automation and you see this as the next step in your career.