Introduction

Do you want to join us in building something new at the intersection of food and technology to help advance the restaurant industry and connect everybody with their favorite meals?

Then Kitch might just be the right thing for you!

About Kitch

Kitch is a venture-backed firm that is on a mission to empower restaurants to own their deliveries.

Food delivery is a growing part of our routines. It’s easy, convenient, and there are more and more restaurants available. And the current global pandemic has contributed to further accelerate this trend. However, not everything is perfect. Most restaurants and food businesses wanting to capture the delivery opportunity often have to choose between the steep costs of selling through delivery marketplace apps, and the complexity of setting up and running their own delivery operations.

Kitch is here to fix this. We are a technology company that builds the platform for restaurants of all sizes to own and to make the most of their online deliveries, regardless of the channels they use, while providing the highest standard of experiences to their customers. This means that we want restaurants to take back control of their deliveries: maximizing their delivery sales, gaining back the relationship with their customers, letting go of the complexity of doing delivery over multiple channels, and reducing their costs.

There is much to do, many things to build, and we are literally just getting started. This is a ground-floor opportunity to join a startup in a fast-growth space in a seed stage. We are a Lisbon-based startup and our team is composed of former executives at major tech, food-delivery, and food & beverage companies and brands internationally, with extensive startup and strategy consulting experience. We are looking to grow and develop by attracting extraordinary people with outstanding talent.

About you

You are passionate about building something from scratch.

You are excited about putting together a world-class team, and even more excited about ensuring that it is performing at the highest possible level. You are emotionally intelligent: you understand what makes people tick, and you are truly motivated about unlocking their potential. Creating a workplace of high talent density that is diverse, inclusive and open is a mission that makes you want to get out of bed every morning.

You are structured and know how to build sustainable trust and unwithering motivation in an organization. You are fiercely creative and are unafraid of experimenting with the unconventional roads. You are more than willing to admit failure and to move forward. You get things done, knowing that nothing is ever truly done and can always be improved.

You love food, and you are excited about embracing the challenge of how food is consumed and distributed in the modern age, enabling restaurants and customers to benefit from technology and innovation. Bringing a new concept to an industry that is largely established is something you look forward to doing.

Finally, but not least importantly, you have a great attitude and are a team player.

About the role

This is a ground floor opportunity at a seed-stage startup.

We are looking for the first person to join our People team. Being the first, you will largely shape the way we think and approach hiring, performance management, team happiness, compensation and culture. We are looking for a self-starter, experienced in these areas and who is looking for a fresh challenge. Someone who is more of a generalist than a specialist, and who can help us build to scale.

Your first goal is to hire 50 people this year. We plan to triple our team in 2021. You will be laying the foundations and being very hands-on, putting on your recruiting skin, driving the growth of our team, ensuring we are increasing our talent density and building the best team possible.

Your second goal is to start building our People foundations. From how we recruit, to how we manage performance and career development, you can shape it all. It’s a ground floor opportunity to shape the way we manage performance reviews, compensation, team happiness and all the key areas to ensure we are able to retain and to attract top talent.

Your third goal is to own People processes. You will be the first person in our People team. We will need you to roll up your sleeves and own activities ranging from payroll to benefits and contracts.

Some of the responsibilities include:

• Building a scalable recruiting engine.
• Managing and running a high-throughput recruiting pipeline.
• Managing team employee relationships.
• Ensuring that we have the right processes and practices to keep our team pleased and focused.
• Developing our compensation and benchmarking it with relevant players in the market.
• Working closely with the company’s senior leadership to develop Kitch’s goals and strategy regarding employee engagement and development.
• Managing people processes.
• Monitoring people compliance and recommended best practices.
• Being flexible. Kitch is evolving rapidly, and our product offering may evolve and develop in short cycles. Therefore, our organizational structure may also evolve.

Bonus points for...

• Undergraduate or master’s degree in Human Resources, Business Administration, or related field.
• 4+ years of HRBP and/or Recruiting experience, preferably in a hyper-growth start-up context.
• Excellent communication and interpersonal skills.
• Fluent in Portuguese, with good knowledge of English (written and spoken).
• Being a self-starter who can work herself out of problems and situations when guidance and help are not readily available. Ability to work collaboratively in a team environment.
• Being flexible and having an open mind. We are a startup and everything will change many times in a span of months. Some things we control and can foresee, others we don't and can't. Being flexible and coping with constant change will be key for you to succeed.