Madrid, Madrid, Spain
Do you want to join us in building something new at the intersection of food and technology to help advance the restaurant industry and connect everybody with their favorite meals?
Then Kitch might just be the right thing for you!
Kitch is a venture-backed firm that is on a mission to empower restaurants to own their deliveries.
Food delivery is a growing part of our routines. It’s easy, convenient, and there are more and more restaurants available. And the current global pandemic has contributed to further accelerate this trend. However, not everything is perfect. Most restaurants and food businesses wanting to capture the delivery opportunity often have to choose between the steep costs of selling through delivery marketplace apps, and the complexity of setting up and running their own delivery operations.
Kitch is here to fix this. We are a technology company that builds the platform for restaurants of all sizes to own and to make the most of their online deliveries, regardless of the channels they use, while providing the highest standard of experiences to their customers. This means that we want restaurants to take back control of their deliveries: maximizing their delivery sales, gaining back the relationship with their customers, letting go of the complexity of doing delivery over multiple channels, and reducing their costs.
There is much to do, many things to build, and we are literally just getting started. This is a ground-floor opportunity to join a startup in a fast-growth space in a seed stage. We are a Lisbon-based startup and our team is composed of former executives at major tech, food-delivery, and food & beverage companies and brands internationally, with extensive startup and strategy consulting experience. We are looking to grow and develop by attracting extraordinary people with outstanding talent.
You are passionate about building something from scratch.
You are excited about bringing a new concept to an industry that is largely established. In particular, you love food and are excited about embracing the challenge of reinventing how it gets to everyone’s home, enabling restaurants and customers to benefit from technology and innovation. Bringing a new concept to an industry that is largely established is something you look forward to doing.
You also love people and are always excited at the possibility to connect with someone new. You are resourceful, accountable, and a self-starter. At the same time, you have a great attitude and are a true team player.
We are looking for a Launcher Associate to take Kitch to Madrid, and other cities in Spain, from scratch.
You will connect with chefs, restaurant managers, and restaurant owners to better understand their challenges with the food delivery and digital ordering, and help them overcome those challenges with Kitch.
Your first goal is to bring and welcome new restaurants to Kitch. It’s a new city! Delivery continues to grow fast, but not everything is perfect: with it often comes significant complexity and high costs for restaurants wanting to go digital. Our purpose is to make the lives of restaurants better, particularly as they venture into the world of delivery and digital. Your goal will be to connect and onboard the first set of restaurants onto the Kitch platform in a new city, owning the acquisition funnel from top to bottom. Even though you will be working closely with the broader Kitch team, your manager, and your launch team, autonomy is key!
Your second goal will be to help us improve our processes and practices in onboarding new restaurants. It’s early days at Kitch. We have much to learn and much ahead of us to build. You will be a fundamental part of the team not only to bring new restaurants onto the Kitch platform but also to help us create and improve our acquisition and onboarding processes. In other words, we are not only counting on you to bring new restaurants but also to help us improve and communicate processes, practices, and playbooks for the whole team to improve together.
Your third goal will be to be a voice for the restaurants to the wider Kitch team. With new cities come new contexts, new views, and new needs. While we believe we are solving a ubiquitous problem for restaurants, we know that restaurants and cities are not made equal. Therefore, we expect you to be a voice for all the new chefs and restaurant owners with whom you are connected so that we can continuously do a better job at serving - be it when it comes to our product and technology, to our operations, or to our support.
However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a company where we're all proud to belong.